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Contact

Let’s talk about your leads.

Want a demo, or have a question about plans or connecting your channels? Ask for a demo or write to us and the Realmaker team will get back to you.

Tell us about your agency

We’ll get back to you during support hours.

It helps if you tell us

  • Your agency
  • Which channels you use
  • Which portals your leads come from
  • Which CRM you work with
Write to us (opens in a new tab)

Opens the contact form of Betterplace, the company behind Realmaker (form in Spanish). Mention Realmaker in your message.

Already a customer? For support, use the chat in the app.

See support

Quick links

Support hours

  • Monday to Thursday, 09:00–14:00 and 15:00–18:30
  • Friday, 08:30–14:30

Spanish mainland time (Madrid)

Topics

What would you like to talk about?

Pick a topic: we’ll give you the essentials and show you where to find the details.

A demo built around your agency

We show you Realmaker with a case like yours, from the first reply to the hand-off to the CRM.

Plans and messages

Professional, with 5,000 messages a month, or Premium, with a custom volume. We’ll help you choose.

Connecting your channels

WhatsApp through the official API, Instagram, Messenger and your portal enquiries by email.

Your CRM

Inmovilla, or any CRM that imports buyer requests by email. Using another one? Tell us which.

Already using Betterplace?

Realmaker comes from the same team. Tell us what you use and we’ll point you in the right direction.

Demo

One demo, four steps.

The quickest way to see whether Realmaker fits your agency. You write to us; we prepare the rest.

  1. 1You write to usThrough “Request information”. We suggest a day and time to see it together.
  2. 2We look at your caseWhich channels you use, which portals your leads come from and which CRM you work with.
  3. 3You see Realmaker in actionA sample conversation from start to finish: questions, lead record, alert and hand-off to the CRM.
  4. 4We activate your trial7 days free to try it with your own leads. We help you connect your channels.

The contact form opens in a new tab.

Support

Already using Realmaker?

Help is built into the app. And the team is on the other side of the chat.

  • Chat with the teamFrom any screen in the app, on mobile too, during support hours.
  • Help in every settingThe Help button in the settings explains what each option does.
  • Test assistantWrite to Realmaker as if you were a client before switching it on for your contacts.
  • Your plan, at a glanceThis month’s messages are shown at the top of the app, next to your limit.

Support hours

Spanish mainland time (Madrid)

  • Monday to Thursday, 09:00–14:00 and 15:00–18:30
  • Friday, 08:30–14:30

Outside these hours, Realmaker keeps replying to your contacts.

About us

Realmaker comes from Betterplace.

It’s made by the same team that has been helping agencies win listings with data since 2015. Betterplace helps you win the listing; Realmaker looks after whoever asks about it.

Company name
PLACE ANALYTICS, S.L.
Tax ID (CIF)
B74387366

Your listings sync from the portals using Betterplace’s data technology.

Oviedo · Asturias
Av. Hermanos Menéndez Pidal N.833005 Oviedo, Asturias
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Frequently asked questions

Before you write

What we’re asked most often here.

The plans in figures

  • 7days of free trial, no card needed
  • 2plans: Professional and Premium
  • 5,000messages a month on Professional
  • 24/7priority support on Premium
Write to us (opens in a new tab)
How do I ask for a demo?

From the Request information button: Betterplace’s contact form opens, you tell us about your case and we suggest a day and time.

What should I have ready for the demo?

Nothing. If you tell us which channels and CRM you use when you write to us, we’ll build the demo around your case.

Can you give me a quote?

Yes. Tell us how many messages you handle each month and what you need, and we’ll put together a quote for the right plan: Professional with 5,000 messages a month or Premium with a custom volume.

I’m already a customer. How do I contact support?

Through the chat in the app, during support hours. It’s on every screen, in the mobile app too.

What are your support hours?

Weekday mornings, plus Monday to Thursday afternoons (Madrid time). Realmaker replies at any hour.

Do I need to be a Betterplace customer?

No. Realmaker is a Betterplace product, but it has its own account: you sign up in the Realmaker app and get started.

Can I talk about my CRM in the demo?

Yes. Tell us which CRM you use when you write to us, and in the demo we’ll look at how to send your leads to it: with Inmovilla or with the buyer-request email.

Prefer to see it for yourself?

Create your account and try Realmaker for 7 days with your own leads.

7 days free · No card needed · Cancel anytime